Refund policy

Digital Download Refund Policy

 

Replace with “Digital Download Refund Policy” (template)

Digital Products (Instant Download) — Refund Policy
Because our products are instant-access digital files, all sales are typically final once downloaded.
However, we will always help if:

• your files won’t download,

• the file is corrupted,

• you received the wrong file,

• there is a technical issue we can verify.

Support Resolution Promise:
If there’s a verified issue, we will provide a corrected file, replacement download, or store credit at our discretion.

Before You Buy:
Please review the listing images, “What’s Included,” and license options carefully. If you have questions, contact us before purchase.

(Keep it friendly, firm, and professional.)

Add a dedicated “Licensing Policy” page

Explain in plain English:

• Residential (single use): build once for personal use

• Limited commercial: up to 5 builds

• Unlimited commercial: unlimited builds
  Also state what’s not allowed: reselling/distributing the files, claiming as your own, posting plan PDFs publicly.